
London Carpet Cleaning cleans carpets, sofas and rugs across Custom House, E16, from £36 a room and touch-dry in 1 to 2 hours. Fixed prices, no call-out fee, and a re-clean guarantee. The area took its name from the Custom House of the Royal Victoria Dock back in 1855, and we have worked these streets since 2009.
What Custom House homes are like
Custom House sits between the Royal Victoria Dock and the A13, and its housing tells the story of the docks that built it. The oldest stock is low-rise terraced housing put up for dockworkers and labourers, much of it long gone but still dotted along the older streets. South of Freemasons Road you find the late-1960s replanning: three-storey flats and four-storey maisonettes in brick blocks, the kind with shared stairwells and a lot of foot traffic. The Keir Hardie Estate, built in 1948, holds solid post-war houses and blocks that are still lived in hard. On top of that is the new layer, the flats going up through the Canning Town and Custom House regeneration and the Hallsville Quarter scheme nearby, which has brought in pale, modern fitted carpet by the hundred. Freemasons Road and Prince Regent Lane are the two roads that thread it all together, and Custom House station, a DLR and Elizabeth line interchange in zone 3, branded for ExCeL, is the local landmark a cleaner cannot miss thanks to the overhead walkway across to the exhibition centre.
What we see across Custom House
The carpets here take a beating, and most of our work falls into a few clear types. In the maisonette blocks and the older flats it is heavy stair and landing wear, often ground in from school shoes, and we get good lift even out of the worn-flat strips down the middle of a flight. In the new-build flats it is the opposite problem, light greige carpet that shows every coffee ring and every muddy footprint back from Beckton District Park South. Toddler spills come up again and again, banana trodden in, blackcurrant on a rug, the usual. End-of-tenancy cleans are steady too, given how much of the area is rented and how often agencies ask for a professional carpet clean before they release a deposit. One honest limit worth saying out loud: a greasy or oily mark that has sat in a fabric sofa cushion for years can fade rather than vanish completely, and we will tell you on the day if a stain is one of those before we start, not after.
How much does carpet cleaning cost in Custom House?
Prices are fixed, with no call-out fee, and they are the same across Newham and every London borough we cover.
- Carpet, per bedroom, from £36
- Living room from £43
- Through-lounge from £61
- Stairs, one flight, from £41
- Two-seater sofa from £57
- Rug up to 2m² from £35, with free collection and return
Get a free quote, or call us on 020 8077 8090.
Carpet, upholstery and rug cleaning in Custom House
Most jobs here are hot-water extraction, the method most people call steam carpet cleaning, which rinses the detergent and the dirt back out and leaves the pile touch-dry in an hour or two. We also clean sofas and armchairs in the home through our upholstery cleaning service, fabric and leather both, and a large patterned rug is usually better off collected, cleaned flat at our workshop and brought back, which is what rug cleaning covers. We work the rest of Newham too, and you can read about nearby coverage in Manor Park and Little Ilford just to the north.
Custom House questions, answered
Do you cover all of Custom House and the E16 streets around it?
Yes. We cover the whole of Custom House, from Freemasons Road and Prince Regent Lane across to the Royal Victoria Dock side and up towards Beckton. If you are on the E16 border with Canning Town or the Royal Docks, we reach those too, so it is worth asking even if you are not sure which patch you fall in.
Where does the van park, given the estate blocks and the permit zones?
Custom House falls inside Newham’s resident permit parking, so we park considerately on the street near your door and run the hose in from there. For the maisonette and estate blocks with controlled access, just let us know the entrance when you book and we will sort the rest. Traffic by the flyover can run slow, so we ring ahead if we are held up.
We are moving out of a rented flat. Will an end-of-tenancy clean help with the deposit?
It often does. A professional carpet clean is what most Custom House letting agents and landlords want to see before they sign off a deposit, and we are happy to clean to that standard. We will get stubborn marks like a coffee stain in a bedroom out where they will come out, and be straight with you about any that are set in.
How long will the carpets take to dry?
Most carpets are touch-dry within 1 to 2 hours of us finishing. Ground-floor flats and the older blocks can hold a little more damp, so we leave the pile as dry as the machine allows and suggest cracking a window or running the heating low for an hour to speed it along.
Every clean is backed by our re-clean guarantee, so if a treated area does not come up as it should we will come back and put it right. We are fully insured, our cleaners are DBS-checked, and we have cleaned carpets across Custom House and the rest of Newham since 2009.






